Privacy Policy

Last updated: February 24, 2026

Miller's Downtown ("we," "us," or "our") operates a restaurant and bar located at 109 West Main Street, Charlottesville, VA 22902. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with us, including through our website, forms, and text messaging services.

Information We Collect

We may collect the following personal information when you voluntarily provide it to us:

Name
Phone number
Email address
Information submitted through job applications, contact forms, or carryout order inquiries

How We Use Your Information

We use the information we collect for the following purposes:

Hiring and onboarding: Communicating with job applicants and new hires regarding interview scheduling, offer notifications, and first-day instructions
Staff communications: Shift-related messages, schedule updates, and operational coordination between managers and employees
Guest service: Responding to guest inquiries about carryout or to-go orders, including order corrections, estimated pickup times, and resolution follow-ups

Text Messaging (SMS/MMS)

By providing your phone number through a job application, contact form, or carryout order form, you consent to receive SMS/MMS text messages from Miller's Downtown related to the purpose for which you provided your number.

Message frequency varies. Messages are sent on an as-needed basis in response to specific events such as a new job application, a scheduling change, or a guest inquiry.
Message and data rates may apply.
Reply STOP at any time to opt out of receiving text messages.
Reply HELP for assistance, or contact us at (434) 971-8511 or visit our Contact page.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Sharing

We do not sell, rent, or distribute your personal information to third parties for marketing or promotional purposes. Your information may only be shared with service providers who assist us in operating our business (such as our phone system provider), and only as necessary to deliver the services described above.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You may request to review, update, or delete your personal information at any time by contacting us using the information below.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Phone: (434) 971-8511
Online: Contact Form
Address: 109 West Main Street, Charlottesville, VA 22902